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Technology Insurance Information

Terms and Conditions for Device Usage

A prepaid device protection premium of $20 is required for all students for the current school year. The premium is required, and if not paid in full, the student is assessed the full cost of repair or replacement for all incidents. The premium must be paid in full before October 1 (extended to Oct 15th for the 2020-2021 school year) in order to qualify for protection. If not paid in full before October 1 (extended to Oct. 15th this school year), any partially paid amount will be credited to the student’s account, and the protection plan will not be in effect. Students newly enrolled in the district after September 1 have 30 days from the date of enrollment to pay for coverage in full in order to take advantage of the protection plan. After 30 days, if not paid in full, any partially paid amount will be credited to the student’s account, and the protection plan will not be in effect. If any incident occurs before the protection plan is paid in full, the protection plan is not in effect, and the student is assessed the full cost of repair or replacement. Any family experiencing financial hardships can request a reduction or waiver of the fee to protect the device to their student's school principal prior to the due date.

No Charge for First Incident

For the current school year, the first report of theft or accidental damage is covered, with no charge to the student. Additional reports of theft or accidental damage are charged to the student at the full cost of repair or replacement, as defined in the cost schedule below. It doesn’t matter whether the first incident is theft or accidental damage - the first incident of either type is fully covered, and any further incidents of either type are not covered.

Loss, Gross Neglect and Abuse

Even if no other incidents have been reported for the school year, incidents of loss, gross neglect and intentional abuse are not covered, and will be charged to the student at the full cost of repair or replacement, as defined in the cost schedule below.

Swappable Items

Students may opt to simply pay for the replacement of certain items that are not repairable when damaged, and which can be swapped by the end user. For example, if a power adapter is damaged, we don’t repair it anyway - we just replace it. It may be preferable to pay for it out of pocket rather than using up the one no-cost first incident. The first incident can certainly be used toward replacement of the adapter if the student chooses, but it may be more beneficial to reserve the first incident for possible use later on a more expensive repair.

 

Repair and Replacement Cost Schedule

To reduce the potential burden to students and parents, and to simplify the assessment of costs for schools, the cost schedule is generalized into major, minor and cosmetic charges. Costs are based on our current models. It is possible that lower cost options are available through third parties in some cases, but we can not accept substitutes or alternative repair proposals.

 

Full Replacement Cost

For loss, theft or in cases where damage is so severe that repair is not cost effective.

$350

Major Repair

For damage to the screen, system board and/or multiple damages reported in the same instance.

$150

Minor Repair

For damage to all other components.

$75

Cosmetic

For minor cosmetic damage which in no way affects the operation of the device, and will not be repaired.

$25

Swappable Items

Power Adapter and Cable

Protective Carry Case

$25

Replacement Tags

Removal or damage of asset or other informational tags or markings. Not covered by protection plan.

$5